Guarantee

At LakeMat, we stand by our products, and we want you to enjoy them, worry-free, for years to come.

LakeMat’s Limited Three-Year Warranty

This Limited Warranty, gives you specific legal rights (and a little peace of mind, too). You might also have other rights depending on where you live; regulations vary from state to state. You can always find this Limited Warranty online at www.lakemat.com.

Our Promise to You

We’re confident in the quality of our products, and we want you to be, too. That’s why this limited warranty covers your MuckMat Pro, LakeMat Pro, BoatLift Mat, Kayak Mat, SandMat, or Dock Mat ("Product") to be free from defects in materials and workmanship for three years from the date of purchase, (“warranty period”).We limit the duration and remedies of all implied warranties, including without limitation the warranties of merchantability and fitness for a particular purpose to the duration of the express limited warranty.

Some states don’t allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.

What This Warranty Covers (And What It Doesn’t)

We’ll repair, replace, or refund your product (at our discretion) if it has a defect in materials or workmanship. Lakemat, 9860 Cherry Valley Ave SE, Unit #5, Caledonia, MI 49316 (“we”) extends this limited warranty only to the consumer who originally purchased the Product (“you”). However, this warranty doesn’t cover damage from:

• Improper use (like using your LakeMat as a trampoline—tempting, we know).
• Not following the product instructions or skipping preventive maintenance.
• Modifications or unauthorized repairs.
• Normal wear and tear (all good things age eventually).
• External causes like accidents, abuse, or anything beyond our control (like an angry beaver chewing through it).

How the Warranty Works

If your product is defective during the three-year Warranty Period, we’ve got you covered! Here’s what we’ll do at no cost to you. Either:

• Repair it and send it back to you.
• Replace it with a brand-new one.
• Refund you if a repair or replacement isn’t possible.

Plus, we’ll even cover shipping and handling fees to return the repaired or replacement product to you. (Yep, we’re that confident in what we make.) The Warranty Period is not extended if we repair or replace the Product.

What to Do First & How to Reach Us

Getting warranty service is easy! First, take photos, or short video of the defect, so we see what the issue is. Then, visit www.lakemat.com and use the "Contact Us" information to call or email us. We’ll get you sorted out promptly.

Limitation of Liability

While we stand behind our products, LakeMat can’t be held responsible, and is not liable for any incidental or consequential damages of any nature that may come from using them. LakeMat’s total liability will never exceed the purchase price of the product. Some states don’t allow the exclusion or limitation of incidental or consequential damage, so if that’s the case for you, consider yourself extra covered.

*At the end of the day, we want you to love your LakeMat products. If you ever have questions, need support, or just want to talk about “lake stuff,” don’t hesitate to reach out. Happy lake living!